The primary interest of any facility manager is to keep the tenants happy. You might have many subcontractors working with you to make this happen. From time to time, communication between you and them may be challenging.
Imagine that you have one view between you and your subcontractors, where you could send messages and cases to them and they could report back in. In fact, with IoT and AI, you, the tenant, and the building owner can discuss the actual data on how occupant-centric operating practices can be adopted and still operate facilities efficiently in a cost-effective manner.
All this and so many other things like anomaly detection, automated reporting, remote operation and predictive maintenance can be achieved with a smart facility monitoring solution.